We only ask you for information which we genuinely need in order to provide you with a better service, for example, your name, mobile number and e-mail address when you book onto a workshop or course or your name and email address when you register to receive the monthly newsletter by email. Unless legally obliged to do so we will not share your information with anyone, other than for the standard running of our business.
Data Requested From You
In line with our principles, in addition to electronic data automatically collected when you use our website, in order to provide you with our service or to respond to any questions or queries you may have, we may request and collect the following data from you:
(c) Contact Information such as email addresses and telephone numbers
This information is only used for the purposes of keeping in contact with you regarding your workshop or course bookings or to receive the monthly newsletter. All records are held in secure, email software called MailChimp.
Important Information Regarding Our Website and Services
Google Analytics & Social Media. We may use Google Analytics & Social Media to collect standard internet log information about visitors to our website. This is done in order to discover, for example, how many visitors we have to the website. The information is processed in such a way that visitors to our website are not identified; you can read more about the use of Google Analytics or Social Media links and their privacy policies on their websites.
Website Security. We use a third party hosting service to maintain the security and performance of our website, and in order to do this, it is necessary to collect the Internet Protocol (‘IP’) address of visitors to our website.
Civic Allow Cookies. This is the cookie stored by Cookie Control when a user agrees to have cookies stored on their machine.
Our Use of Your Data
Third Party Access to Your Data
Your Access to Your Data which is Held by Us
Under the GDPR you have the right to ask for a ‘Subject Access Request’- being a copy of your personal data held by us. Where we do hold such data on you we will provide you with a copy of the data we hold on you. This will be in a commonly used machine-readable file where you request us to e-mail the information to you. We will also give you a description of the data, tell you why we are holding it and tell you who we could have disclosed it to. We do not charge to provide you with this information.
Where data we hold on you is incorrect we will rectify the data. We will also stop processing data on your request and you may also request that we delete the data held on you, though we may have to retain data for a certain length of time for legal purposes, for example, tax legislation.